Testimonials

Mr James Webb

J A Webb MBBS, BMedSci(Hons), MBBS, FRCS. (Tr. & Orth.) Consultant Orthopaedic Surgeon Michelle has revolutionised my independent practice. My book keeping is now always up to date and accurate. It wasn’t until Michelle took over my book keeping that I realised how much revenue I was losing both through private and inaccurate Choose & Book payments. Michelle is extremely honest, reliable and trust worthy and I have no hesitation whatsoever in recommending her...

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Dr John Greenaway

Consultant gastroenterologist, G.I. Care LLP Michelle at Medisum has utterly transformed the G.I. Care business. She brings ultimate professionalism, attention to detail and excellent communication with patients and insurance providers. The information provided to Directors is clear and transparent. She makes things refreshingly easy and has taken on the task of recovering outstanding debts in a robust yet personable fashion. I would wholeheartedly recommend Medisum. I don’t know how we managed without...

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Dr Paul Cann

MD FRCP (GI Care) I am one of the 6 directors of “GI Care”. We are a limited liability company of Consultant Gastroenterologists, established in 2004, providing consultation and associated investigation for digestive system disorders. We were previously unhappy with our provider of book-keeping and account management services and asked Michelle Duke-Essex to take over that responsibility in January 2012. I am delighted to report that Michelle has transformed the efficiency and accuracy of our financial affairs since then. She was able to untangle and sort out the pre-existing muddle quickly and then provide an excellent, reliable and timely service since in a pro-active fashion. She has the advantage of a background of working with private medical insurers in the NHS setting and can be highly...

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Mr Andrew Owens

MB BCh BAO (Hons), MD, FRCSI, FRCS (CTh) I am happy to confidently recommend Michelle’s services. She has provided me with bookkeeping services of the highest quality and I have always had the utmost confidence in her integrity and skills. She has always ensured that the administrative aspects of private practice are run smoothly and efficiently, including a lot of behind the scenes work with banks and medical defence agencies. She has an enormous experience in dealing with patients, with whom she establishes a good rapport and supports them with their dealings with medical...

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Mr Simon Kendall

MS FRCS (C/Th) Michelle was employed for 15 years as Practice Manager to the partnership ‘Cleveland Cardiothoracic Surgeons’, in which I was a partner, until the partnership was dissolved in August 2010. Michelle was responsible for managing the administrative and financial affairs of the practice, providing an efficient service and accurate monthly information to five partners. Main duties included invoicing private patients and insurance companies, receiving and banking income, debtor management and credit control, distribution of income to partners, operating PAYE and maintaining accurate debtor & creditor information to a standard that could be submitted to the practice accountant, to form the basis of the annual accounts. Michelle delivered consistent excellence throughout our 15 year partnership – all aspects of billing, administration and accounting were done on time and to a very high standard. She dealt with all the partners equally and was always available to help. There wasn’t a single bad debt during the entire period and I have no hesitation in fully supporting her to any interested business or...

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Mr John Wallis

FRCS (CTh), FRCP Michelle provided bookkeeping support to the Group Practice of Cleveland Cardiothoracic Surgeons for 15 years. She is an experienced medical secretary with additional accounting qualifications and is therefore ideally qualified to provide this support to individual or group practices of active clinicians. Her knowledge and training has equipped her to deal efficiently with patients, clinical colleagues, health insurance companies, auditors, tax and other financial authorities. She would be a major asset to any private clinical...

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